Organization Name & Details –
Technical Support Technician
Work Location/Company Headquators-
Bangalore , Karnataka
Best in Industry
0 - 4 years of experience
Bachelors/Master’s degree from an accredited college/university in technology related field
Minimum Percentage Required
Not Specified ( all Eligible )
Provide first level Support on Dell supplied products and/or peripherals, Assign incidents in line with documented guidelines and procedures
Demonstrate good judgment in analyzing information to make routine decisions, handle inbound calls, emails, and web interface to support existing and new customers.
Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
Be compliant and adhere to process design as per the management decision, Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
Excellent communications skills, First-rate customer focus, phone etiquette and work ethic
Graduate Fresher to 4 years of relevant work experience required
Undergrad with 1 year of relevant work experience required
Should be willing to work in shifts in a 24 x7 work environment
Ability to handle stressful situations.
Last Date to Apply - 5 June 2021
Link is given below, Apply Soon before it expires.
All you need is your resume/cv for applying & linkedin profile(optional)
It Is always good to have your personal website also
Note:- If you successfully cleared their screening process, only then you will receive the call/invitation letter for further rounds.
In rest cases acknowledgement may or may not comes. Totally varies from organization to organization.
To increase your chances for selection
1. Must a good resume that showcase your skills via projects/internships/volunteering.
2. A well maintained LinkedIn Profile with some certifications included.
3. Great to have own portfolio website that describes you in detail.