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Dell is Hiring | Technical Support , Technician


Organization Name & Details –

Dell


Job Position/Designation-

Technical Support Technician


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Work Location/Company Headquators-

Bangalore , Karnataka


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Salary/CTC (Annual)

Best in Industry


Experience Required

0 - 4 years of experience


Education Details

  1. Bachelors/Master’s degree from an accredited college/university in technology related field



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Minimum Percentage Required

Not Specified ( all Eligible )


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Work Description

  • Provide first level Support on Dell supplied products and/or peripherals, Assign incidents in line with documented guidelines and procedures

  • Demonstrate good judgment in analyzing information to make routine decisions, handle inbound calls, emails, and web interface to support existing and new customers.

  • Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.

  • Be compliant and adhere to process design as per the management decision, Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.


Skills

  • Excellent communications skills, First-rate customer focus, phone etiquette and work ethic

  • Graduate Fresher to 4 years of relevant work experience required

  • Undergrad with 1 year of relevant work experience required

  • Should be willing to work in shifts in a 24 x7 work environment

  • Ability to handle stressful situations.


Last Date to Apply - 5 June 2021


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Note:- If you successfully cleared their screening process, only then you will receive the call/invitation letter for further rounds.

In rest cases acknowledgement may or may not comes. Totally varies from organization to organization.


To increase your chances for selection

1. Must a good resume that showcase your skills via projects/internships/volunteering.

2. A well maintained LinkedIn Profile with some certifications included.

3. Great to have own portfolio website that describes you in detail.

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