Organization Name & Details –
Work Location/Company Headquarters-
Mumbai , Maharashtra
Best in Industry
0 years of experience ( Fresher can apply )
MCA, or B.E/B-Tech degree in Computers/IT or BSC-IT
Minimum Percentage Required
Not Specified ( All Eligible )
Provide Level 2 support to external customers of Lionbridge product technology.
Work closely with Development and Product Management to make our software more intuitive and easier to support.
Updates and creates online knowledgebase articles to reduce support requests.
Provides or attends working sessions with clients to troubleshoot issues.
Captures any bugs identified by Product users and escalates to Development.
Captures any enhancement requests identified by Product users and escalates to Development.
Excellent verbal and communication skills.
Excellent analytical and trouble shooting skills.
Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations and with upset or frustrated customers.
Ability to diagnose, troubleshoot, obtain results, and provide solutions for a broad range of technical problems.
Responsible; able to manage time effectively and work efficiently, both with and without direct supervision.
Focus and understanding of the customer needs.
Last Date to Apply ---- ASAP
Link is given below, Apply Soon before it expires.
All you need is your resume/cv for applying & linkedin profile(optional)
It Is always good to have your personal website also
Note:- If you successfully cleared their screening process, only then you will receive the call/invitation letter for further rounds.
In rest cases acknowledgement may or may not comes. Totally varies from organization to organization.
To increase your chances for selection
1. Must a good resume that showcase your skills via projects/internships/volunteering.
2. A well maintained LinkedIn Profile with some certifications included.
3. Great to have own portfolio website that describes you in detail.