Organization Name & Details –
Associate Technical Support Engineer
Work Location/Company Headquators-
Bangalore , Karnataka (Full Time)
Best in Industry
0 - 2 years of experience
Minimum Percentage Required
Not Specified all eligible
Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
Logs and tracks calls using problem management database and maintains history records and related problem documentation
Prepares standard statistical reports, such as help desk incident reports
Proficient in Microsoft Office suite
Salesforce experience preferred
Prior CRM experience preferred
Strong attention to detail and time management
Strong oral and written communication skills
Strong customer service and conflict resolution skills
Last Date to Apply - ASAP
Link is given below, Apply Soon before it expires.
All you need is your resume/cv for applying & linkedin profile(optional)
It Is always good to have your personal website also
Note:- If you successfully cleared their screening process, only then you will receive the call/invitation letter for further rounds.
In rest cases acknowledgement may or may not comes. Totally varies from organization to organization.
To increase your chances for selection
1. Must a good resume that showcase your skills via projects/internships/volunteering.
2. A well maintained LinkedIn Profile with some certifications included.
3. Great to have own portfolio website that describes you in detail.