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Technical Support Associate || IBM is Hiring || 2019/2020/2021


Organization Name & Details –

IBM


Job Position/Designation-

Technical Support Associative


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Work Location/Company Headquators-

Across India


Mandatory to join Telegram group for regular job updates




Salary/CTC (Annual)

Best In Industry


Experience Required

Freshers


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Education Details/Graduation Details

  • Minimum 0-2 years of experience in IT Industry

  • Proficient to ensure customer issues are resolved in the most timely and effective manner possible

  • Demonstrable ability to handle various tasks or projects with changing priorities.

  • Experience to utilize available time efficiently in order to achieve effective and efficient results

  • Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.

  • Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.

  • Ability to identify basic hardware parts and aware of basic hardware concepts

  • Experience in user level familiarity with at least one e-mail client - Outlook, Notes etc.

  • Questioning skills /probing skills, as relevant to the issue and level of the caller.

  • Find opportunity and implement process improvements

  • Ability to empathize and work with customers in real-time to resolve issues.


Minimum Percentage Required –

All are eligible


Mandatory to join whatsapp group for regular job updates


What they want from u??



Last Date to Apply - ASAP


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All you need is your resume/cv for applying & linkedin profile(optional)



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Note:- If you successfully cleared their screening process, only then you will receive the call/invitation letter for further rounds.

In rest cases acknowledgement may or may not comes. Totally varies from organization to organization.


To increase your chances for selection

1. Must a good resume that showcase your skills via projects/internships/volunteering.

2. A well maintained LinkedIn Profile with some certifications included.

3. Great to have own portfolio website that describes you in detail.






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